I’m Diamond level, hosted, and pushed $800k through the site… and that’s just this week ($3.9MM for the last 30 days; edited to add this is cumulative amount of wagers/spins/whatever, NOT deposits to the site; I’d jump off a bridge if I’d lost/spent $800k in a week to anything, gambling or otherwise).
I’ve had some HUGE wins - $50k jackpot on 10 Times Vegas, and a $30k+ win on Wheels and Reels XL. And to Ignition’s credit, I have never experienced such quick payouts from an online casino. The payouts are unbelievably fast. Those two things (massive wins and quick payouts) are the things that have kept me around.
Because if it weren’t for those two things, I’d say the VIP/hosted experience is garbage. I routinely (more than twice or three times a week) have 5-figure losing days and do not get anything to pick me up. I’d say since the last big win I had (maybe 5-7 days ago), the games I play have been ice cold. Way, way, way colder than seems legitimately possible (i.e., only possible if there were a setting on the back end restricting a player from winning for a time).
I expect to lose - I do not think this is a profitable enterprise that I operate. But to lose for days at a time after a major win is extremely suspect. And playing the exact same slots, with the same amounts per spin, etc. It’s just very, very bizarre to have weeklong cold streaks so soon after the one time per week I win.
And I’d say the large wins have gotten very, very far and few between. Especially for the volume I play (both in terms of money pushed through the site, and hours/spins played).
But if you asked me to tell you what the difference is between “Bronze” level (or whatever their lowest level is) and “Diamond” level (my current level), I have no clue. I know they’ll respond that my rewards ratio is now $1 for every 1,000 miles instead of $1 for every 2,500 miles, or something like that, but when a person wagers near $4MM in one month alone, they expect something above and beyond an unpredictably-timed extra point drop.
All of this is intended as constructive criticism. I do not want to lose the great service I’ve received on payouts. I would like to be treated like a player who wagers 7-figures through the site (since I do). Just my 2 cents. I plan on continuing to play at Ignition because of the payouts when you do actually win - they truly are incredible at payouts (in my limited experience).