Withdrawal Delays

Texasgal13 · January 23, 2020, 6:46am

Oh stop. Seriously. Withdrawals used to take upwards of 15 days and you guys are complaining about 48 hours??? I have never had a withdraw take more than. 48 and I am super happy with this. Wow! Quit crying

kcclucky · January 23, 2020, 7:00pm

15-days were back in the days of withdrawing via check or debit card, per-cryptocurrencies. I am only comparing it to most other online casinos that send bitcoin payouts within minutes of requesting it.

A few hours fine, but honestly should be that at the max.

kcclucky · January 23, 2020, 7:02pm

For example, once certain banks got ATM machines or mobile depositing for checks, all other banks caught up quickly to make sure they stayed competitive in their respective industry.

Bottom line it is just good business.

kcclucky · January 24, 2020, 1:59am

Is Ignition currently experiencing withdrawal delays??

Matt · January 24, 2020, 2:02am

@kcclucky We’re not experiencing any delays at the moment. It takes 24-48 hours for requests to be approved.

I’ll have a look at your withdrawal and send you a PM for any updates.

kcclucky · January 24, 2020, 2:17am

No worries I am still within the time-frame, as I only requested yesterday but I was just inquiring in general.

kcclucky · January 24, 2020, 2:18am

Thank you Matt for your prompt reply. It is nice to have a forum with customer service that actually replies.

Hellothere · January 30, 2020, 12:44am

Matt,

Is there any way you could check on my latest withdrawal? It’s been roughly 3 days since I requested it. Happy to PM you any information you need to check on it.

Thank you,

Sam · January 30, 2020, 9:39am

@Hellothere Welcome to the Forum

You should be receiving your request shortly.

Hellothere · January 30, 2020, 4:59pm

Received. Thank you Sam for responding so promptly.

BioTASK77 · March 2, 2020, 5:59pm

Made BTC withdrawal request 2/28 about 310pm, 70 hours ago, and still nothing. Have seen multiple cashouts since mine who have already received theirs. Whats going on guys?

Foster · March 2, 2020, 6:17pm

@BioTASK77, Welcome to the Forum.

We’ll take a look into your withdrawal and message you with details shortly.

toddanderson74 · March 4, 2020, 4:37pm

Hello. I requested withdrawal more than 54h ago, and it hasn’t been processed. is that ok? and when it will be approved?

Foster · March 4, 2020, 4:41pm

@toddanderson74,

Welcome to the Forum. We’ll take a look into your withdrawal and PM you with details shortly.

toddanderson74 · March 4, 2020, 4:42pm

thanks

Luvian13 · March 5, 2020, 3:42am

Has there been any progress with my withdrawal yet? It’s been roughly 60 hours since last request and even more since my original one?

Sam · March 5, 2020, 11:36am

I understand that you’ve been waiting a while and I can assure you that the issue is being worked on.

Luvian13 · March 5, 2020, 12:06pm

Is there anyone else I can speak with that could help get this done today. Without a long sob story I really really needed this. I thanked god when I saw I hit. I
In a bad situation and this will make such a big difference. I had no idea how long this would take. There has to be a way because I see others getting there withdrawals.

Nash · March 5, 2020, 12:28pm

I completely understand your concerns and I’m sorry for the delay @Luvian13.

As mentioned, the situation is currently being looked at and as soon as we have further updates we will let you know.

kcclucky · March 5, 2020, 9:08pm

I currently have no pending withdrawal but am a diamond level player who goes on this forum to see what is going on…and with the cash backs being delayed all the time, can’t Ignition at least get the withdrawals processed in a timely manner.

I have taken a break from depositing at Ignition to see how things continue to go.

Mainly, I am waiting for when Ignition gets the RNG certified again by a third-party company. Want confirmation to the statement that, “Ignition upholds itself to the highest industry standards.”