Withdrawal Error - Crypto Deposit Confirmation

I’ve seen other posts with this same issue, so just creating the topic in the hopes of getting moderator attention.

Unable to withdraw, with error message stating a previous crypto deposit needs to be confirmed. It has 16 confirmations on the block chain, so I assume there is an issue lying elsewhere.

Any help is appreciated, thanks.

Hi there, if you still need help with this please let me know and I’ll take a look.

Nicolas, I am currently experiencing this issue and similar to simao80, all my deposits have been confirmed (this is the first time I have had any issue withdrawing available funds before), any assistance would be greatly appreciated.

simao80 thanks for posting about this and creating a topic!

Thank You! Looking forward to hearing back!

Hi, looking into this now.

@Macedawg can you please try again?

Withdrawal is working now! Thanks so much.



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Nicholas, this issue is happening again, just like my previous post. Can you take a look at what is going on and let me know how to resolve or if it gets fixed?

As always, your assistance is always appreciated.



Everything cleared up!

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This is happening with mine also!

Do you mind providing more details via PM?