Withdrawal Issue - Crypto Deposit Not Confirmed

Hello, I keep running into the error message when I attempt to make a withdrawal that one of my Crypto Deposits has not been fully confirmed, can a mod take a look and see if it can be resolved? As usual, I am always very grateful and appreciative of the help provided by this formum.



Hi @Macedawg,

We are sorry to learn of the issues you experienced when trying to withdraw. We are having a look at this right now.

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You should be all good to make your withdrawal request, please let me know if it worked.

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Thank You! I will attempt again soon. Appreciate the help.

I’m having the same problem. I can’t do a withdrawal,
Because supposedly my btc deposits haven’t been confirmed

Is this still an issue @Riks19 ?

I’m having this issue as well. It’s been a few days of it saying my deposits apparently haven’t been confirmed. Any help would be great. Thanks!

@Aaronn You should be fine now.

Sometimes even tho you have 6 conformations on your end , they need to finish confirming it on their end I’ve had that happen from time to time, also if it tells you you had already used that address, it’s a good idea to regenerate your address before even submitting. Because once it’s submitted you cannot recycle that address