Withdrawal Issue - Crypto Deposit Not Confirmed

Hello, I keep running into the error message when I attempt to make a withdrawal that one of my Crypto Deposits has not been fully confirmed, can a mod take a look and see if it can be resolved? As usual, I am always very grateful and appreciative of the help provided by this formum.

Best,

-SPM

Hi @Macedawg,

We are sorry to learn of the issues you experienced when trying to withdraw. We are having a look at this right now.

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You should be all good to make your withdrawal request, please let me know if it worked.

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Thank You! I will attempt again soon. Appreciate the help.

I’m having the same problem. I can’t do a withdrawal,
Because supposedly my btc deposits haven’t been confirmed

Is this still an issue @Riks19 ?

I’m having this issue as well. It’s been a few days of it saying my deposits apparently haven’t been confirmed. Any help would be great. Thanks!

@Aaronn You should be fine now.

Sometimes even tho you have 6 conformations on your end , they need to finish confirming it on their end I’ve had that happen from time to time, also if it tells you you had already used that address, it’s a good idea to regenerate your address before even submitting. Because once it’s submitted you cannot recycle that address

Hey I am having an issue withdrawing my money. It keeps saying “One of your recent crypto deposits has not been fully confirmed. You are unable to request a withdrawal at this time. Please try again later.” They should be fully confirmed because it is confirmed on the blockchain. I have had this issue before and I am pretty sure you were the same guy that fixed it right away, thanks!

Give me a minute please…

@Aaronn I’m seeing no issues, can you try again please, it might be that it has just completed.

Hey it just worked! Not sure what happened, thanks for the quick response. Good day.

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Likely it confirmed while you were typing!!! Let us know if it happens again!
Have a good day!