***Birthday Bonus Questions***

I just got mine

Wish you good luck :+1:t3:

I just deposited $100 and it was gone in max 20 minutes. I got nothing and couldn’t play reels.and wheels because not loading.

Did you end up receiving yours? You been quiet the last few hours lol

Im a platinum member & i received 100$, i keep hearing people got 250$ to 500$ whats up with this? And its my birthday & i havent received didly squat

Happy Birthday!
Please not the bonuses are issued to eligible players automatically before the end of day.

Davy what you mean when you say please not the bonuses are issued to elegible players?

Players that are Platinum level or above.

I am a platinum member nearing titanium so whats up now?

As I posted above:

It was already escalated by CS. They will reach out to you with an update once they have one.

Bonus has been applied to your account.

Thank you sir. I will continue buisness and I can say this site does payout when u play. I greatly appreciate the customer service

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Based on my VIP level I get a birthday bonus every year. I was curious I see no way to actually contact support these days. So will it just be placed in my account today? Or really I just want to make sure I get it.

It should automatically be added by the end of day.

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Ok Ty for the update I guess if it is not I will just check back in. Am I missing something there used to be online chat or a email. Is all support done here now

We still have online chat, it’s active now, and also email service@ignitioncasino.eu

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Can you paste the link to chat. I’m on my phone and can not locate it on the site for some reason. It used to just pop up

Click the NO button at the bottom on THIS PAGE

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So today is my birthday, not quite the end of the day (as in midnight) yet, but alot later than every time me ended up receiving theirs. Who should I contact if I end up not receiving it?