I withdrew $155.15 and recieved the check, neither of my 2 banks would cash or deposit it…is it a fake cuz I’m ripshit
Did you chat with customer service?
@Butchie7777 All checks issued are valid. I’ll have a look into this and send you a PM with details shortly.
I can not deposit it at either of my banks I bank with. What other options do I have? Can I cancel this check & withdraw via bitcoin?
@Starleigh0403 We’ll look into this and send you a PM shortly.
I dont see a phone number, when I went to live chat I asked the person how do I cash it…their response was go to forum…then a screen came up saying "did that help???. That’s not a solution…I need a customer service #…please if anyone can help, the check is valid for 90 days and time is thinking
@Butchie7777 Due to the current Covid-19 situation there is no phone support at this time.
I’ll send you a PM shortly for further information.
Hi, I’m just trying to make sure I did this right, with all of this covid stuff I had to cash my account out, and I’m desperate for the money. I received the check about 2 weeks ago, and I’ve tried everything to cash it. My bank, Walmart, even a couple of check cashing businesses wouldn’t cash it. I was told to write void on the front and back and send pictures and an explanation to firstname.lastname@example.org, I’m just trying to make sure I did it correctly, because I need the money badly
lol your bank sucks
i think you have to just deposit it and not cash it then it works.
open up a new bank with the check if that one doesnt take it.
(my bank will not take the check through the atm i have to walk it in.)
btw i am just a player not any ignition rep
@Wulfman73 As its an international item; check cashing places will not usually accept these.
I’ll have a look into this and send you a PM shortly
Wow, never had any issues from either of my banks cashing (teller or atm deposit) an Ignition or Bovada check. This is one area they get 5 stars on. I understand its considered “international” but its drawn on a bank in Canada, not Zulu FFSakes, its not like it says “online gaming” on the front either! Out of curiosity, what banks are you doing business with? Considering the enormous amount of business/transactions done online these days a “refund” from anywhere is possible as is payment for something you may have sold online. I would switch banks immediately, get one that understands the global online environment that exists today.
I requested a check for withdrawal and received it no problem but my bank wasn’t accepted the check unfortunately.
How do i go about canceling the check to have the funds come back to my account so i can then withdraw using bitcoin or another method instead.
@Naregm I’ll send you over a PM shortly
I submitted a withdrawal by check and I have not been able to get anyone to cash it. I contacted Ignition customer service and asked for my funds to be credited back to my account. They replied finally after several attempts and told me I needed to submit a picture of the front and back of check marked rejected by my bank and submit a letter from my bank stating why it was rejected. I did all of this immediately and Ignition responded by saying that I need to now submit it to Slots.LV and they will assist me. So I submit it to Slots.LV whoever that is and they respond by saying they can’t help me. By now I am quite frustrated and feel like I am getting the run around because you cant call anyone and they don’t respond via email and when they do they just copy and paste the same response that doesn’t resolve anything. My next attempt of contact was through Ignition chat and I was told to submit to documents to Ignition via email again to the same email I previously was given to their service department and I have not gotten a response yet and its been over a day. I contacted chat again and tried to explain my situation a and they told me I have been given the wrong email by Ignition support multiple times and he apologized and gave me another email address > email@example.com I have once again submitted the documents to this email and still have gotten no response. Am I getting scammed here? Has anyone gone through this before? This check was for a good amount of money and I am starting to feel that this won’t be resolved as they promised…Help?
@SonOfGus I’m sorry to hear about this. I’ll have a look and send you a PM shortly
bovada never scams just sounds like bad customer service
the forums are great for customer service compared to any other way imo
Matt the moderator started helping me immediately…fingers crossed!
I put some money in on this casino won 250000 the next morning it was at 170000then I tried cashing out 20000 so the first 3000 check came back and I couldn’t cash it cause they couldn’t read the print on it so I sent the check back n they charged me 40$ for taking the check back then they issued the money back plus another 3000 which they specifically said the other check would still be mailed out …so they issued the 6000 back to my account and I started playing and less the ten min it was gone don’t waste your time and money on this crooked ass casino they will just rip you off. I never received any actually cash from anything I tried cashing out on
Depending on the financial institution and as we’re an international company, they may have a hard time accepting international items. Once somebody is having difficulty with depositing a check, we make sure to remove this option because if it isn’t accepted the first time, the next check won’t be any different.
For this reason, we offer other alternatives in these cases to withdraw your funds.