Casino Game Error - June 9, 2022

Hi guys,

We do apologize for the errors displayed while playing Casino games. Rest assured that our team is working on getting this fully resolved. We’ll provide further updates as we work to get closer to a resolution and we’ll be able to access and discuss queried bet details when this is sorted.

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Didn’t You guys say you have delt with these kinda of attacks from day one, how close are you really to figuring it out?

Ceasars slot wouldn’t let me spin but still takes my money

Weird? They tell us there commitment yo reimbursement? But i see nothing, they wont even respond to emails never have been available during chats the game will start? It will take your money but then it will kick you out saying there has been an error try again later… This is BS fix this you guys owe us all a lot of reimbursement for this BS

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Ran into the same thing on Bovada 4 hours ago. Would take your money but no spins. Almost every game I tried. Went back to Ignition, same thing here, except no money lost just couldn’t play.

I’m going through the same thing right now any solution?

I also had so many frustrating issues the other day. So many times I would be ahead, then it would just keep spinning and I would have to log all the way out and log back in…over and over again…then, of course, it kicks me back into a game with a low payout percentage. Finally just gave up and stopped depositing. There needs to be even more compensation. It’s not like Ignition really gives their loyal VIP members anything special… No true extras or bonuses or specials… everything always come a high 35% playthrough…even with all the issues lately.

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You should apologize for literally STEALING peoples money at this point. Going hours with no update and these generic BS updates do nothing but piss people off.

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They cannot respond - see my post in the [topic here.](https://forum.ignitioncasino.eu/t/error-must-reload-page-after-every-spin/42344/38)

Well done that error cost me my $3 on BJ,i had 20 and dealer had 6 but he gwr famous 21 ,what a big joke

Yep. I thought 35x rollover was high, but Slots LV recently increased their bonus rollover to 40x. Rather bad timing to be doing that,…one would think.

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Now, I’m losing money on spins that say reload game. The funds are not back after this “error” which has been every spin I have tried on multiple games over 20 different spins. What a nightmare.

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I just had it kick me out the game. 2$ a spin it did it 5 times.

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I have let my IT team know about this for you guys

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Same thing here. It’s every game at this point. Unreal. I’m withdrawing, this shit show is not going to end. Get out while you can.

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Any advice maybe stop playing or would y’all let everyone withdraw no matter if they’re using a promotion or not.

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Same problem as kmeese here.

Last 5 spins, I load the game, i try spinning, I instantly get an error asking me to reload the game. I didn’t realize it actually taking the money away, I thought it was just the usual problem of the games not working. Based on how other games work (Example, if it crashes during a feature and you have to load the game later), I don’t think you get credited for any wins unless you actually get the spin to load. Here are the spins.

6/9/22
04:54:48 PM
A Night With Cleo Hot Drop Jackpots
Staked $ 2.00
6/9/22
04:53:05 PM
777 Deluxe Hot Drop Jackpots
Staked $ 2.00
6/9/22
04:52:34 PM
A Night With Cleo Hot Drop Jackpots
Staked $ 2.00
6/9/22
04:52:20 PM
A Night With Cleo Hot Drop Jackpots
Staked $ 2.00
6/9/22
04:52:06 PM
A Night With Cleo Hot Drop Jackpots
Staked $ 2.00

Would be nice to be able to play without worrying that I’m throwing the money away, so not going to do try more than 20c until it seems to be working.

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When I get into a slot game…it loads and I press play…then I get an error saying to reload. Well it continues to give error and it still takes my money for a spin that I never got. Help please @Davy @Foster @moderators @Matt

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The same thing is happening to me. Are the funds we lost going to be put back into account each time it had us reload the game?

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ABSOLUTELY UNACCEPTABLE

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