**Notice: Deposit/Withdrawal and Service Issues – April 20–21, 2025**

Mine too!!! Finally. Thank goodness

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Thank you for the bonus points

Damn. My Sunday at 8pm est btc deposit still hasn’t posted. I’ve spent hours with customer service. :disappointed:

Dear Valued Forum Member,

Apologies for the delayed response, and thank you for your continued patience. At this time, we’re unable to take further action from our side due to limited access to the necessary tools. As a result, we are currently unable to address individual concerns.

Please rest assured that we will keep this thread updated with any new information as it becomes available.

For immediate assistance, we recommend reaching out directly to our Customer Support team, who are better equipped to handle these matters.

We sincerely appreciate your understanding and cooperation.

I recently made a few deposits that have not gone through. Just wondering if this is a known thing or if it is on my end

This is a website issue, which is still under investigation, but deposits should now be working again as a far as a we are aware

So I referred a friend Sunday and they paid in Bitcoin. They finally received there deposit yesterday. I’m glad finally but I didn’t receive my referral bonus. I’m getting the run around. I have been here for years and have referred a few people. My C/S is telling me last night she had to contact them for me to receive it so she did. They told her I would get it. But here today I get up and still not there

Hi @Darylnapier , will sent you a PM.

my crypto deposit bonuses are not loaded. Is there a reason why?

Due to the previous issues, there will likely be a delay with things like this.

I see, and mods can’t add them? Any ETA?

We haven’t received any information I’m afraid, there is still a lot they are working on

I cant deposit or withdraw due to my pending withdrawal any chance i can get some reward miles or bonus funds

@Letihernandez74 We understand how frustrating these ongoing issues must be for you. For bonus inquiries, we recommend contacting our customer support team, as they are better equipped to assist you with this. Thank you for your understanding.

They say they couldnt find any bonuses…can u provide any

They wont do anything and dont waste your time on chat be ause they wont add. This site is idiotic

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They provide ridiculously bad service

Can u cancel my withdraw so i can redo it

@moderators when can crypto exclusive members expect their Rewards for qualifying deposits that were already made?

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If you have to ask then you know that’s bad. Just stick to land based until this is resolved. You really deserve to get comped something though.