We’re aware of the issues that have just started and are looking into this.
1 Like
Thank you
last time this happened i was told oh well when i couldnt sign in in time to register for free roll except they use to give a 50$ chip now its a freeroll me personally would rather have the 50$ chip
this shit happens way too often, never ending
1 Like
Can’t handle this corona traffic.
Was currently in tourney, hopefully they reimburse they buy in
2 Likes
they are good about that eventually youll get your money back 4 sure but if your trying to register and cant they dont care
1 Like
this happened on Thanksgiving weekend and the site was down for over a day. Now its happening on Corona weekend. Impeccable timing
1 Like
see they have a lot of people logging on because all the casinos in america are closed as far as i know at least in my state but ive been at ignition since day 1 pretty much no that i wont get to play in my tournement and they wont care because its a tournement ticket but i care i really really care
1 Like
and they will be making a killing off all these new people
1 Like
Yep I have been trying to access my account for 30 mins. Not happy. Trying to make a deposit.
I can assure you that we care about everyone that has encountered disconnection issues and once resolved, if the system didn’t automatically follow the cancellation policy then we’ll be more then happy to look into each case.
3 Likes
@pillows Yeah I remember that fiasco and I’m hoping this isn’t a repeat. I was looking forward to playing the events tonight and I was in a few tourneys when the site crashed, oh well.
1 Like
This forum has actually been pretty good when any issues come up so thank you for that. My issue just didnt matter last time it was only me that couldnt log in i didnt complain about it till after and was sent an email basically saying Oh well lying scumbag. So i will probably only come to the forum for any issues i ever have
I was on a 5/10 NL table and flopped top two pair with 3 players in and a $225 pot. Not saying I would have won the hand, but I had $400 left behind.
What can you do about this? I need to be able to trust the site, especially in high stakes cash. Can’t let that happen again, losing money.
@mpg5068 Once resolved, feel free to send us a PM and we’ll take a look into the hand and how this played out.
Should I be worried to enter the $200 MTT tonight? Was waiting on that all week.
As a software consultant, very valid point. Infrastructure can’t handle the traffic. Need to move to AWS or Azure and get that elastic cloud storage. Big companies obviously count on big shopping days like Cyber Monday and can manage it.
2 Likes
Ohhhh …the boredom I’m fixing to experience…:-). Hang in there guys!
