Site is glitchy and slow

site super laggy, slow, glitchy and everyone disconnecting at my tables. please look into and fix. very tiltiing. the cards are getting dealt slow. there is a pause when its on you. and sometimes its very slow and u sit out before u have a chance to act

@theupsidedown

We haven’t had any recent reports of site issues, but we’ll take a look and swing back if we hear anything. In the meantime have you tried a re-install or power cycling your modem/Internet?

If playing on a mobile device or tablet, you should ensure you’re on Chrome and Clear your Cache. Also, ensuring your on a strong Wifi connection helps as well.

its fixed.

i am having the same problem

games froze

auto folded ak

haha as soon as i confirm i have the problem you have it fixed

“tag not it”

anyone want to take this lag from me?

Yeah its pretty laggy right now, people are timing out / sitting out all over the place, while trying to look at a previous hand or tournament played, it just spins for quite a while till it loads, etc etc

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how are you having no recent reports of site issues?

the site was down the other day when I was in a tournament (got money split up amongst us)

and today nothing works. the client is just a black screen or it will take 5 minutes to load up and then it just hangs.

mobile just hangs.

website works but not for playing anything.

This is disgusting. Why is the Bovada software so terrible?

Surprised you never even give out bonuses or anything when this happens. and it happens a lot.

I feel like it’s 1995 and I’m trying to load a picture of Princess Leia but I don’t have a modem or a computer.

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deleted client and trying to reinstall. Can’t even redownload it. Sitting at 0%.

This is obnoxious.

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It took nearly 4 minutes to even load poker, something is not working right.

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Forums are working flawlessly at least…

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I registered for 4 tournaments a little while ago and can’t get any of them open. Long time user, I’ve restarted, tried the client, tried the broswer, it’s not on my end.

THanks,
Lance

@LanceShull,

We’re you able to join these tournaments yet? We haven’t had any reports yet of any issues on our end.

There are a few other troubleshooting steps we do advise, such as ensuring you’re using Google Chrome, cycling your modem or connection, ensuring your using a strong Wifi connection and not phone data, running the client as an admin, and performing a clean re-install of the client if you haven’t recently. (Please try downloading the program to a different folder).

If none of these steps work, please send us a screenshot of the error or issue you’re seeing when attempting to login or join the tables. Also, send us a PM of the tournaments you weren’t able to join if you can’t get into them.

I was able to get a few hands in after spotty connection, finally just found a spot and shoved in and then didn’t re-enter when I busted, as I normally would.

About 2/3 of the hands I was timed out for. I’m using chrome, I’m able to use other applications. I restarted the modem, the computer, everything. 1K wired connection. I tried the downloadable client, no solution produced anything stable.

Here’s my screenshot. I registered the $82, the $27.5, the $33, and the $11 this morning and was locked out for probably 85% of the hands.

yes i am having the same problem
games are all stuck at 59%

two plus two has a full page of people with same problems.

Apologies for the delay everyone. We’ve moved some posts here as they are likely due to the same issue.

There may be some latency issues from our end that we’re currently looking into. We’ll have more details shortly.

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Can everyone please try logging into the poker software now and let us know if the issue has been resolved please?

Hi, I just entered a $20 jackpot sit and go and got in for maybe 20 seconds and then got disconnected and never got back in. Did the online chat and was told I couldn’t get a refund. Hoping some can make this right.

@MattyJM we’ll have a look now and send you a PM shortly

So I keep getting this…I only have 1 account…what the heck??

This message is usually related to one of 2 issues:

  1. You may be logged in on multiple windows or browsers on the same table.

  2. It may just be a disconnection related error message.

Either way, we recommend logging completely out of any games you’re playing and on all devices. Then log back into the game on a singular device and see if this error message is still coming up. If that doesn’t work our normal tips would be to (as you’re playing on a browser) clear cache, use google chrome, and cycle any internet connection you’re using and ensure you’re on a strong Wifi connection.

Let us know if you’re able to join the table.