@Cassieb04 The details I provided were in relation to your specific timeframe from May 22nd. If you wish send me a PM and we can go over it further
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Please answer the question as to why the gaming history isnāt appearing in my account prior to 5/23. Iām not asking you to go over the numbers Iām asking why canāt I see my numbers to look for myself?
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Can you try another device or browser?
Anyone else able to check the last 31 days past May 23rd?
3rd, only complaint is that it loads the data in batches that constantly need to inject.
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My transactions appear to be pulling accurately
From past experience this is exactly what happened to pokerstars before they got shut down. They began marketing and sponsoring live events across the US. Someone started asking questions and not long after that the doj got involved.
I feel if legal entities were targeting bovada/ignition they would take a more aggressive and direct approach but that doesnāt ease the fact that someone is in fact targeting the site.
The licensing stuff is new to me but in my opinion a 3 month license for a gaming company is not a good look no matter which way you cut it. The last licensing authority I remember being associated with the site was the kahnawake gaming commission.
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We want some free miles or cash to be added on our accounts.
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Thank you for this update and ive played for 4 yrs and i knew something was wrong. Please keep us updated so i can start playing again
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Jackpot sit and go down againā¦
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I just got logged out of the client and it will not even bring up the login screen to log me back in.
Thereās no stability here obviously. And how many excuses have yāall had for these now so-called ācyber attacksā? Where the first thing yāall say is no oneās information is at risk. No, only your money and full online account. Then yāall change the banner for a BTC tournie. Yay took you such frustration for that little bit of shit. It is 2022 your staff is trash and lie all the time. The site is from the early 2000s. Itās time for this site to get an app and get with the Fn program. And stop ripping customers off. Iād be shocked if ignition hasnāt lost half its players. Itās what yāall deserve. Iād be afraid to deposit money here. When everything seems to be āmy faultā for any issues here. As with everyone else. Yet the site crashes every couple months and is down for several days. Nothing has been changed on this site for better for so many years. I hope you lose a lot of customers for such lack of appreciation
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Yeah just tried to join a .25/.50 cash game and got hung at 99%.
My 40 dollars I tried to take to the table is still in my account but something tells me that in a little while it will get āhungā in that table and be stuck again and not usable until they manually add it back to my account.
I am scared to even try and play at this pointā¦
Edit: As I suspected the 40 bucks is now in limbo at that table and not available to my account well crap lolā¦
Edit number 2: After about 10 minutes the money has returned to my account. This is crazy!!!
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I lost several tournament buy-ins a couple of weeks ago. I was able to buy in to the tourneys but was never able to be seated. Iāve now sent FIVE emails to support requesting refunds for the buy-ins. I have not received a single response. Itās ridiculous.
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@moderators I am down $1,000 yet again trying to enter cash games. The last time this happened it took almost a week to be compensated. How exactly are these issues being addressed? Obviously there is no way to contact customer service, is there anything else to do other than wait indefinitely for my funds to be credited back?
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Oh no! After playing with no problems for past few days, I just got booted of #5.50 Sit n Go. 
Canāt get back inā¦
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Omaha H/L $5.50 game that started at 3:37pm Pacific. Hoping I can get reimbursedā¦
I find it odd that they maintain that DDOS attacks canāt have an effect on the payout/results of a game. I reject that claim. DDOS attacks cause disruptions in network communication which is the reason the site fails to load & people get booted off or lag. Given this information, when youāre playing a game here, the results are retrieved from a database on the casinoās server & then sent to the client (player). This kind of activity is an example of communication over a network. If that is disrupted or fragmented, itās not inconceivable that it could cause inaccuracies.
Itās disappointing that this is happening here 'cause this was my favorite place to play. Was. That is quickly being replaced by another place that I wonāt mention by name as Idk if thatās against forum rules. Refunds for deposits during this incident and/or actual compensation shouldāand hopefully willābe considered. The new āpromotionsā of free spins in lieu of deposit bonuses are also a joke. 10 high stakes spins on some of the greediest slots they offer at a points price that would take most people several deposits to even get close to. Yeah, I tried out the 10 $5 spins on Larry. Guess what it paid out? $0 Absolute joke, LOL.
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Matt check in accunt l