Withdrawal Delays

@Sam did you ever find anything out?

why withdraws and voucher withdraws take so longā€¦ been 3days still in reviewā€¦

i been waiting 3 days @Sam can i please get my voucher i really like this site but the withdraws and voucher withdraws take too longā€¦

@Bigbone913 Sam is out so Iā€™m taking over for the moment, I do see that he already looked into this today, but it usually takes approximately 24-48 hours for us to receive any response from the withdrawal team. That being said your withdrawal is in queue, and may be processed before that timeframe.

@swcrunsogood11 Iā€™m going to look into your withdrawal and PM you with details when I have an update as well.

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Hey can u check on my withdrawal from 11/22 ? I have not heard any update on check issuance. I really like your casino, I hope everything is ok. Thanks

Continuing the discussion from Withdrawal Delays:

Hello Nash, please check into my withdrawal from 11/22, I have not received advise of check issuance. Thank you!

Ps. No customer representative replies on chat too.

Hey @Triplem99,

Iā€™m going to take a look in your withdrawal request and Iā€™ll send you a PM shortly with more information.

Took me 2 days still didnā€™t receive my btc its only 20 dollars worth wth

@pokergod1,

Welcome to the Forum, we will be looking into your withdrawal and PMing you with details when we have them.

Iā€™ve been waiting since 11/29 for my withdrawal to be processedā€¦ Ref. epo1qa4qf

Welcome to the forum @dcolaveman!

I can see that your withdrawal request has already been processed but let us know if thereā€™s anything else we can do for you.

Requested a Bitcoin withdrawal nearly 48 hours ago and itā€™s still pending. Reference number dr3woogn3. These Bitcoin withdrawals used to take 8-10 hours to be processed, but seem to be taking longer each time. Iā€™ve tried contacting withdrawals and customer service numerous times and have yet to receive a single reply. This is unacceptable and makes me want to spend the 6-10 hours per day playing and paying rake on another site.

@KingofClubs

Welcome to the forum and I can understand that waiting for a withdrawal can be frustrating.

You recent withdrawal request has been approved; however, review times do take approximately 24-48 hours based on the volume of requests.

Iā€™ve requested another withdrawal approximately 15 hours ago, reference number psfrsjsi4. Is there any chance this could be processed closer to the 24 hour mark (or less) instead of right at the 48 hour mark like the last 3-4 withdrawals have? I just donā€™t understand why theyā€™re taking so long as of late. These Bitcoin withdrawals used to routinely be processed in 6-10 hours for me. I mean, whatā€™s there to review anyhow? These are funds held and controlled by Ignition, and Iā€™m a verified customer of many years who has cashed out many times.

PS - Itā€™s my birthday and this would make a great present.

Hello. I requested my first cashout on this site 12/1/19 12:04 PM
Withdrawal Requested - Bitcoin. Is that normal that on ignition withdrawals via bitcoin are under review more than 4-5 days? in my opinion itā€™s terribleā€¦

Hey @KingofClubs, our withdrawals team is working on a first come, first served basis and review withdrawal requests in the order they are received.

The review process involves a number of security checks, verification where applicable and other AML measures from our Withdrawals team and the approximate timeframe for all requests is always 24-48 hours.

@fagarbiancia welcome to the forum and Iā€™m sorry to hear about the delay. Iā€™ll check your request now and Iā€™ll send you a PM shortly with more information.

Iā€™m sorry, Iā€™m just not buying what youā€™re telling me. Thereā€™s no way that these withdrawals used to take 6-10 hours just a few months ago and now thereā€™s so much more volume that theyā€™re taking right at the full 48 hours every single time. It almost seems as if Iā€™m being ā€˜punishedā€™ now for continually writing to withdrawals and this forum to complain as Iā€™ve not had a withdrawal take less than the full 48 hours since doing so, when they never, ever used to take even more than 24 hours. So infuriating waiting for 48 hours knowing the ā€˜reviewā€™ process should be something thatā€™s done instantaneously by computers.

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Figured as much. Going on 36 hours and Iā€™m sure Iā€™ll end up having to wait the full 48. Why say they may be completed within 24 hours when they never are?

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@KingofClubs

You recent request has been approved. I understand its frustrating waiting for a withdrawal which is why we indicate the 24-28 hour timeframe is an approximate. This is in order to avoid any false expectation.

As youā€™ve mentioned, withdrawals have taken below 24 hours in the past and now more recently theyā€™ve been taking us closer to the 48 hour timeframe based on volume. The time will vary.

Thanks for commenting, but my withdrawal (psfrsjsi4) still says pending. Perhaps itā€™s been approved on your end and will show as processed on my end shortly? Thanks.

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