This is issued on your birthday if you are platinum level or above.
Oh how about this mr Moderator , every year i get 500 for bday bonus. With 1x rollover. This year i played more and got 250 with 5x rollover. So we see whats fair and im at the higest level of play u can get here , oh it gets better the lovely agents say cause of inflation. , inflation at a casino lets see if u can fix this
Birthday bonuses are not a set value. The amount received is at the discretion of our marketing team yearly.
So all sudden it changes this year
Matt took care of me great Moderator took care of my issue fast
Itās my birthday I havenāt had anything added yet
I see this was handled by CS
Iām diamond level and my birthday was yesterday. I havenāt received any bonus.
Your birthday bonus has been added to the account.
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Hi this is Shawn my birthday was the 3 and I still havenāt gotten mine also and I am a diamond player as well
@Roofer1237 Welcome to the forum, this was escalated for you by CS, they are just waiting on marketing to reply, and they will message you.
Thanks so much for the response the team at ignition is awesome in every aspect of there job much appreciated
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How much did you get for bday bonus?
How much did you get on bday bonus?
$250. 1x play through
Thank you
Would be curious to find out why yours was 1x playthrough while mine got bumped up to 5x
What do diamond members normally get in their bday?