They have not resolved this nor have they done anything in pm but say its out of their hands and we have to wait also they also stated that “This is something that is offered for free, and is subject to change. We have escalated for it to be checked so once the marketing team take a look they will issue the bonus if the account is eligible.
We will need to wait on them unfortunately.” So beware players the bday will probably be gone before long because theres no reason he should of even stated that. I have. 9 million miles im far past being eligible. This is absurd that players cant even get a simple bday bonus loaded correctly onto our accounts. This place is nothing like it used to be. Gl to everyone else and hopefully you guys get yours because from the responses i got it seems they will scam me out of mine
As we discussed in PMs this is being looked into.
So does ignition not give out a birthday bonus anymore?so does ignition not give out a birthday bonus anymore?
I’ve heard of several people not getting them lately and having to reach out to support to have them manually added the next day.
Happy birthday!
I see that it was added it was added to your account without issues.
Today is my birthday and I was wondering how much of a birthday bonus I will receive and when will I receive my birthday bonus . I have over 2 million lifetime miles . I’m a titanium level player… thanks
Thanks ahead of time
Happy birthday! Bonus will be added during the day.
My birthday was on June 5, and I didn’t receive anything at all. Not even a happy birthday. The other casino I frequent gave me ten free spins and 25 in free chips with no stipulations on cashing out.i mean, I haven’t spent as much money on here as I use to, but there was a time when I spent a couple of hundred here a week with minimal cash out.they didn’t even offer me a deposit bonus. I use to look forward all day at work to come home and spend some money on ignition but now I wonder if it’s really worth it
So am I still the only one that received a $100 birthday bonus and everyone else has received $250. I know ignition doesn’t have to give the bonuses and it’s great that they do. But to give others more is rude.
Well today is my birthday and I haven’t received any birthday bonus. I am a diamond level player it’s frustrating when ignition casino doesn’t live to its promise I’ve been a member for more than 7 years.
Happy Birthday! It was added from what I see.
i never recieved mine when contacting customer service first he said i did even gave date and time i was quick to screen shot it. then after he reverted and said i was not eligible even though i had recieved 250 last couple years
Has anyone else recently got a birthday bonus? Im diamond level? Last year i got like $250 and this year i got nothing? I asked chat customer service and they said they would put in a ticket but i havnet heard anything?
Seems like this has been escalated by CS, you’ll be contacted as soon as it’s addressed.
Hello,
I know my birthday was several days ago, but is it possible to get anything for a belated birthday gift? I also keep getting poker tournament tickets which I don’t use. I tried to do one and my son has special needs and requires a lot of attention so I can’t focus on an entire tournament. Can you do a chip or spins instead of the tickets since I’ve only used one or two since becoming a member?
Thanks,
Nicole
What about the second part of my question about getting free spins or something else instead of the tickets? Ive read on here that so many people have the crypto exclusive accounts with free spins and bonus points. Why am I not eligible for that too? I can’t play the poker tournament and always use crypto. Could I become crypto exclusive like the others here are posting about?
,