***Birthday Bonus Questions***

They are automatically added by end of day to eligible players.
Happy Birthday!

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Hello! Today is my birthday and I was wondering if there is any specific time that birthday bonuses are issued? Thank you. I apologize if this has already been covered in another thread.

Happy Birthday!
Eligible players should be receiving their bonus till the end of day.

I don’t know. I usually don’t say anything, but I didn’t receive a birthday bonus at all. I even got an email about it. I contacted support and was told it was at the discretion of the site. This was back in May. I’ve been with the site for over four years. I’m not Dimond level, I’m Titanium. I would have hoped that I would receive something for the hours and dollars I’ve given to Ignitions.

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What deems a player eligible?

You need to be Platinum or higher.

Am i getting a birthday bonus this year ive had to go to live chat the last 2 years then finally the forum where someone added it last year, greatly appreciated, according to live chat this time I’ll find out in 2 hrs fingers crossed

You would need to keep an eye to your rewards page, usually Birthday bonus is added till the end of the day to eligible accounts.

Then why did live chat tell me 24 hrs of, yall need get that straightened out. Get told one thing in chat and told another in the forum get it together already

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Birthday bonuses are added to eligible accounts on the day of their birthday.
What did CS advise you exactly?

They said that the birthday bonuses were added normally 24 hours prior to the birthday no worries just wish they were on the same page as yall they had me waiting for it to go through shortly and now it sounds like end of day tomorrow basically 48 hr difference

They should be added by end of day on your birthday. I think what he meant was by the 24th hour, not on it.

No we had a pretty thorough conversation but its cool :sunglasses: I appreciate you clarifying this though

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Today my birthday. I only got $75. Better than nothing I guess

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Happy birthday @Mexica13

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Hope you have an awesome Birthday!

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I got 500, but as tradition gone in 20 mins after clearing cache / history etc too haha

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Stuck around and finally today’s my birthday. Had a decent week with Ignition Casino for once. Still waiting for the bonus to be applied. Shouldn’t be many with the same date as me here. Let’s see if it’s worth waiting another year. Happy Birthday to all those born in November.

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Hope you have a wonderful birthday today @ Blackjack10! :blush:

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Thank you but 6 hrs later and no bonus yet. Thought I’d be playing before my day gets busy. Please have the marketing team get this going.