Im going to need my birthday bonus pronto. Like today 
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Currently, we’re still unable to access our internal systems, which means we can’t review your account or assist with your concern just yet.
We truly appreciate your patience and understanding as our team works diligently to resolve the issue.
Hi, 4/24 has come and gone and no birthday bonus was issued to my account. Is this due to the technical issues you’re experiencing and is there a time table for when I can expect to see it issued?
First of all, Happy Birthday! 
We hope you had a wonderful day!
We’d suggest reaching out to our Customer Support team in order to add your birthday bonus.
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Got it, thanks!
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It’s been 3 days and still haven’t gotten my birthday bonus
Sent you PM
Birthday is today and so far no birthday bonus has been added. Any updates on when that will happen??
Ok thanks
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It’s already 6:30 pm and I still haven’t got my birthday bonus 
The birthday bonus is available on your rewards page. Happy Birthday and good luck!
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Still waiting on my birthday bonus. Thanks ignition
Your birthday bonus can be redeemed from your rewards page. Good luck!
i’m diamond level and just for $0 for my birthday. no birthday bonus! usually $500 before. i’m actually pretty upset about it
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This is not something that is set i’m afraid, and it is at the discretion of the marketing team.
If you are eligible it should be automatically added by the end of the day.
I been here for years and I never gotten a bday gift I was told that they didn’t do it anymore
Kindly note that this offer is not available to all accounts, and all promotions are subject to change at any time. You can check your current Rewards level and eligible promotions here.
Hi so may 25 is my birthday and today is the 24 can you guys help me get a birthday bonus and I’m a platinum level member thank you