***Birthday Bonus Questions***

@bigred-724

Unfortunately as your account isn’t yet at Platinum level the Birthday Bonus wouldn’t apply.

I hit Platinum a few weeks after my birthday, I’m assuming its wait 49 weeks?

Unfortunately the automatic review is only activated if you’re at platinum on your actual birthday.

I have a bday coming up on the 25th iv sent in my id to verify because the date was wrong when I signed up, I’m currently a diamond member so I think I’m good. Could you tell me if I need to do anything thing else to be verified? Thanks :pray:

You will be notified once verified, and if anything else is required you will be advised by the verification team.

Any Birthday Bonus for your Poker People? Seems like the right thing to do considering the money Ignition saved by discontinuing Cashback…
I will hold my breath while I watch my account balance for it to hit…

Happy birthday @Mapex66. Platinum players and above are eligible for Birthday Bonuses. You may find more info from here.

It’s my birthday! Can’t wait to see the bonus! You guys are awesome

Happy birthday @Rondvs406 :slight_smile:

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do you know when they give the bonuses to us?

It should be definitely be issued prior to the end of your birthday, if somehow this doesn’t happen let us know and we’ll look into it, but I’m sure it should be issued or reviewed shortly. Happy Birthday again!

Awesome, thanks again!

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Happy Birthday! Good luck!

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Thank you still haven’t seen anything yet but I’m sure it will come

Starting to think it’s it going to happen

It’s not*

Apologies as I do see that you’ve still not received anything yet. We’re not really able to escalate this until the next day as it is technically supposed to be issued within 24 hours of your birthday, but if somehow you still don’t have this tonight after 12p ET or tomorrow morning definitely let us know and we’ll ensure it gets looked at.

Ya nothing yet, no worries I’ll check for it tomorrow. Thanks

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Ya still nothing, will check back later, thanks

@Rondvs406 we’ll take a look and send you a PM