Cashier Issue Under Review

We are aware of a technical matter currently affecting deposit transactions. As a precaution, access to the Marketplace has been temporarily suspended while our support team works toward a resolution.

Rest assured, all funds are secure and will appear in your account once the issue has been resolved.

Our team is actively working to correct this as quickly as possible. We appreciate your patience and understanding and will share updates as soon as more information becomes available.

2 Likes

How about a chip credit for the inconvenience

Hi @blakely2, moderator’s do not handle compensation-related inquiries. You will need to reach out to Customer Support, for further assistance with this.

Customer support isnt responding

Customer service isn’t responding to me either :frowning:

I am sorry to know this. This may be due to high-volume at this time. However, rest assured our technical team is working on having this resolved.

Hopefully it’s fixed quickly. I just bought $500 of Ethereum to immediately deposit into Ignition. In five minutes, it went from $500 to $483. :neutral_face:

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I made an eth deposit one hour ago and nothing

Hi everyone no updates at this time. However, we are working on having this resolved. Your patience and understanding is much appreciated.

FYI the deposit page no longer shows down for maintenence? Okay to deposit or still having issues?

I also see the deposit page but still haven’t received my deposit

  1. What’s the latest here? Is everything working properly? Deposits all going thru without issue?

  2. What’s going on with deposits from earlier today that didn’t post? (In my case, BTC Lightning)?

  3. What’s going on with customer service chats? Hasn’t been possible to connect for several hours…

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Still havent received deposit but they did give me a 30 bonus for the mean time which turned into 300 on slots and withdrew

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tried contacting support multiples times all day, no response, no bonuses, nothing

I still havemt received my bitcoin deposit

I did a matchpay trade for 100 an it hasnt posted on my account yet

What’s the damn deal? If you’re not gonna fix theproblem then comp the players who got screwed out of our deposits!!!

i agree, to ignore us is unprofessional and disrespectful.

I made a deposit 9 hrs ago and the worst part is the silence from this site its pathetic