Is anything special going to be done for Diamond VIP members as a result of the site being down for more than two days?
Also, I don’t feel very VIP when all of my offers are at 35x rollover. I had better offers at lower levels.
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Hahahah brilliant move tying the race issue into this. Opinions aside it’s clearly become one of the best ways to get those in power to address unresolved issues.
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Myself and others have been pushing for changes or at least clarification on this for a while now. The perks listed for Diamond level are no different than Titanium. And any additional benefits are undisclosed and given at random (I’ve yet to see anything as a new Diamond Member). IMO this unfortunately indicates their high roller customers aren’t deemed valuable.
The Forum Team however is 🤌👍
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My point was it’s 2021 and people expect qualifications to be publicized… imagine a company or government agency whose policy was to keep secret the requirements and qualifications for entrance to a program such as welfare, social security or become part of a community… and then left much of the decision power to a caseworker’s “discretion” - in 1960s’ America, this leeway lead to many black veterans being denied bank loans as a measure prevent them from moving into white neighborhoods. That’s the result of bias and power. In the years after, to minimize the influence bias has and to ensure equal opportunity and a fair outcome; many companies minimized the decisions points left to a persons discretion by publicists the requirements, qualifications and selection processes. Therefore, increasing visibility increased fairness and ensures equal opportunities for a more diverse group. So my question is … which strategy should company like ignition employ for their VIP program? A 1960s model that kept selection processes a secret and gave power of decision to man’s discretion, which lead to certain group feeling like secondary citizens? or a more modern, visible and transparent practice? :::toungue&cheek/sarcasm:::
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@pokerroombully There is quite a big difference between what you’re stating here and our promotion teams discretionary benefits. For one, providing exact details would require us to provide financials not just on our side, but on players sides as well. Even in the example you stated above, the government our other companies don’t and wouldn’t provide specific financial data about people involved. Companies and Governments still don’t publicly advertise salaries or the specific amount of the benefits a person receive for instance.
These decisions are based on specific account details and wouldn’t be possible to provide as it’s sensitive information that most players likely wouldn’t want publicly offered without approval first. Ultimately though, there is also a big difference between governmental programs and our player benefits. Note as well that the majority of our benefits are written on site and follow the written details. Most of these discretionary bonuses are additional things that are again based on specific activity details that we can’t share as they are private to those players.
As for the difference in benefits for VIP, this has been discussed before and an answer had been provided. While the reward level redemption rate doesn’t change, the offers in your reward store as well as discretionary programs are largely based on Tier level and this does affect what you’ll receive in regards to discretionary bonuses.
Get out of here with that garbage dude 
I wasn’t serious - I get treated well here with the discretionary benefits and thank you for the clarification.
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Has it been brought up for review, improve rewards for diamond tier rewards? I made it to diamond tier rewards level briefly before the tiers were reworked and the reward tiers all plataue after the hold tier.
My question is why has this not been addressed already? You are still giving the finger to any player that goes past gold tier rewards.
Top tier rewards levels need to have unique rewards that players will want to strive for.
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This has been discussed previously and feedback provided. My comment above does apply to Diamond Tier as well as VIP.
Ok, gottcha. Now how can I get more benefit out of my diamond tier rewards level? I’d like to request an account review by the promotions team to be considered for some improved benefits. I may not be a super huge whale, but I am and should be treated as a valued customer.
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As stated above, your Tier level does provide better reward store offers and is taken into account when creating marketing or promotional activities. If simply asking for a bonus or additional offers this is at the discretion of the marketing team and not something we can provide on our end as it’s account sensitive.
Just curious on what does it take to be invited to the VIP diamond level? And is there any perks that come with it?
We have moved your question here, as it’s related to this Topic.
Yeah, they raised the amount they would match, but then raised the rollover from 25x to 35X…makes sense, lol.
People are still under the impression that your legacy “tier” level is what matters to casino marketing. Tiers/card colors/levels are a gimmick, which is why you can jump up with hotel and dining spend, or by getting approved for the right credit card in some clubs.
Your worth to a casino is based solely off your theoretical loss. Theo is based on your rated average bet, the house edge in the games you play, the decisions per hour, and the hours played.
A brand new player playing $350 per spin solo at a roulette table is going to get far better comps than a legacy VIP player who currently bets $15/hand at single deck BJ for 2 hours/week.
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I definitely agree, anyone I know personally who has been on Ignition 6+ months gets about 1/4 of the rewards (random point deposits, freespins, bonus play etc) that I recieve. But if you compare their deposits/play to mine, it’s roughly the same amount but I’ve only been on here since early December. So someone may say"but I’ve deposited X amount over the last 12 months" but what they don’t realize is I’ve deposited close to the exact amount as them, only difference is I did it in 60 days vs 365 days.
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Hello. I’ve been playing for 2 years as well and am way above the diamond tier. How does one become a host?
Hosted status is by invite only.
OK, not sure why nobody had pointed this out, BUT…
Main difference as far as I’ve been able to tell between Titanium and Diamond:
1x rollover birthday bonus:
- for Titanium: $100
- for Diamond: $500
Cost of “free cash” - reduced price offers in miles:
- for Titanium: 85% (21250 miles for $25)
- for Diamond: 75% (18750 miles for $25)
That’s it… And honestly… I’m good with that… Making it to Diamond felt like an achievement when I reached out a couple years ago, and it was… It’s also an achievement that keeps paying for itself, every year, on my birthday lol…
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I’ve been getting hosted on and off for a while, I think it’s dependent on how much you’ve deposited recently, not total played. I just passed 10,000,000 lifetime miles though…. Was hoping some kind of a surprise for that but nothing has appeared.